Dishwasher- Bethel

Columbus, OH

Basic Purpose of Position:


Provides assistance to the kitchen staff to in maintaining the smooth operation of guest service in the restaurant. Maintain organization, cleanliness and sanitation of work areas and equipment. Directs, implements and maintains a philosophy congruent with FoodFirst Restaurant Group’s culture, which serves as a guide to all staff members.
Essential Job Functions:

  • Strives to create an operation that values FoodFirst Restaurant Group standards of Guest Service. Ensures that every point of contact with the Guest meets or exceeds expectations and creates a lasting impression to drive repeat business
  • Creates and contributes to a high-energy environment that promotes maximum engagement and enjoyment for the Team and the Guest 
  • Communicates in an impactful and meaningful way with management and team members and fosters an open and respectful work environment 
  • Models and executes FoodFirst Restaurant Group practices throughout the entire operation creating a high-energy environment for the team and guest alike
  • Demonstrates competence and confidence in making sound effective decisions that benefit the guest and team
  • Ensures prompt, friendly service according to company guidelines
  • Facilitates a professional and ethical manner that is beyond reproach 
  • Maintain a complete knowledge of and comply with all departmental policies and procedures and service standards 
  • Ensure proper documentation for all accidents and incidents per FoodFirst Restaurant Group policies and procedures
  • Maintain a complete knowledge of property layouts, table/seat/station numbers, proper table setups, room capacity, hours of operation, price ranges and dress codes
  • Ability to endure abundant physical movements throughout the work area 
  • Ability to perform job functions with minimal supervision
  • Maintain and strictly abide by state sanitation/health regulations and FoodFirst Restaurant Group standards of operation 
  • Inspect cleanliness and organization of line workstations; rectify deficiencies and maintain throughout the shift 
  • Retrieves dirty dishes from line, counter, or service assistant trays
  • Sorts dirty dishes into racks
  • Places racks through dishwashing system, following all safety precautions and standards 
  • Sorts and shelves clean dishes per FoodFirst Restaurant Group standards
  • Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas 
  • Follow weekly deep cleaning schedule
  • Maintain a complete knowledge of preventative maintenance policies and procedures
  • Maintain complete knowledge of table/seat/station numbers, proper table setups and room capacity limits 
  • Restocks bar items for bartenders and service staff as requested
  • Empties trash cans when needed
  • Properly store all reusable goods 
  • Breakdown all food stations
  • Transport all dirty linen to laundry area 
  • Assist with banquet needs as requested 
  • Attend meetings and training sessions as scheduled 
  • Use all chemicals in accordance with OSHA regulations and facility requirements 
  • Corrects unsafe practices or conditions
  • Ensure all open/closing duties are completed before an employee leaves 
  • Other duties as assigned by supervisor

Memorable Guest Service:


  • Fully engages every guest and consistently exceeds expectations to create a positive and lasting dining experience that drives lifetime guests
  • Smiles, makes eye contact, and greets guests whenever possible
  • Demonstrates a service attitude by providing support to those team members who are directly servicing the guest 
  • Handles special requests in a responsible and positive way
  • Makes an effort to talk with the guest when presented with the opportunity
  • Consistently ensure that special orders go out quickly and properly to the guest
  • Utilizes guest feedback to provide a better overall dining experience
  • Understands how his/her role impacts the guest
  • Exemplifies the FoodFirst Restaurant Group standard of “Every Day, Every Meal, Every Guest"

Passion for the Brand:


  • Expends the energy necessary to meet the physical demands of the restaurant while contributing to an engaging and fun atmosphere for the guest and the team
  • Enthusiastically promotes BDI brand inside and outside of the facility
  • Sets an example for the team by displaying a high level of energy and enthusiasm throughout the shift 
  • Looks for ways to have fund and create a positive environment
  • Shows others that he/she genuinely enjoys the job and takes price in his/her role
  • Maintains a positive and upbeat attitude that impacts the guest and the team
  • Demonstrates the desire to learn and do more
  • Actively supports the goal “To Be the Friendliest Restaurant in Town"

Communication and Listening:


  • Works effectively with all team members and utilizes communication skills to achieve results and accomplish shared objectives
  • Communicates in an open, sincere manner to build trust and rapport with guests and team members
  • Clearly conveys needs to other team members, chefs, and managers
  • Promotes open dialogue with front of house staff to ensure that guest orders are accurate and special needs are met 
  • Listens to chef’s and manager’s instructions and directions
  • Asks questions to ensure complete understanding of instructions or directions 
  • Recognizes that strong lines of communication lead to better guest service
  • Actively participates in pre-shift meetings

Teamwork and Collaboration:


  • Understands the needs of each station, creates cooperation and shows respect to all team members
  • Works closely and efficiently with other team members to get the job done and ensure a smooth shift 
  • Works with managers, chefs, cooks, and servers to provide anything possible requested by the guest
  • Proactively asks for help and accepts direction when needed to ensure excellent service
  • Quickly steps in to help team members who are struggling
  • Readily offers assistance at other stations
  • Helps other stations rep after work is finished
  • Shows respect by treating all team members fairly and equally 
  • Shows respect for different ideas and keeps an open mind

Time Management:


  • Effectively organizes his/her workload and demonstrates the ability to multi-task and follow through
  • Organizes his/her tasks in order of priority to ensure timely and thorough completion
  • Surveys the big picture and multi-tasks, such as prepping more than one dish at a time 
  • Effectively balances the needs of his/her station while assisting others
  • Knows the prep times of each item and plans ahead accordingly
  • Anticipates problems and works with the chefs to develop solutions 
  • Establishes a routine to ensure maximum efficiency and productivity during each shift 
  • Proactively looks for ways to stay productive during slow periods
  • Starts additional tasks without failing to complete other priorities

Reliability and Dependability:


  • Holds self accountable for completing responsibilities and delivering consistent exemplary “wow” service
  • Arrives to work on time, prepared, and ready for the shift
  • Works quickly and efficiently during rush periods
  • Consistently prepared with correct attire and materials needed to do the job 
  • Takes ownership and can be counted on to do his/her job correctly
  • Readily provides answers for questions or knows where to go for the answers 
  • Willing to step up to take on additional shifts when scheduling issues occur
  • Ensures all responsibilities are fulfilled before ending his/her shift
  • Demonstrates concern for quality and consistency in service
  • Sets the standard by adhering to FoodFirst Restaurant Group policies, procedures and guidelines 
  • Admits mistakes and takes prompt action to correct them
  • Maintains a safe, clean and properly stocked station

Flexibility and Stress Tolerance:


  • Demonstrates adaptability and composure in a variety of situations and circumstances
  • Projects a positive and upbeat attitude even under pressure
  • Handles him/herself in a professional manner at all times
  • Thinks clearly when faced with a problem on the line and finds a workable solution 
  • Effectively shifts from one station to another to meet arising needs
  • Responds calmly to problems and controls emotional reactions
  • Bounces back quickly from negative situations
  • Adjusts to work style in response to changing needs or situations
  • Willingly takes on responsibilities outside of normal duties to support the team 
  • Adapts readily to changes in menu offerings, standard specifications, and recipes

Food Knowledge and Safety:


  • Demonstrates and shares a solid knowledge of the FoodFirst Restaurant Group menu, and ensures proper preparation of all food items to consistently meet standards
  • Demonstrates knowledge of all menu items, recipes and ingredients
  • Quickly learns new recipes, cooking techniques and menu rollouts
  • Follows recipes to ensure consistency in food
  • Accurately answers guests’ and team members’ questions regarding the menu
  • Contributes to food cost management through attentive dating, labeling, and rotation of inventory
  • Follows prep sheet to ensure proper amounts and limits waste
  • Ensure that food is cooked to proper temperatures
  • Cleans and sanitizes stations regularly throughout the shift
  • Follows proper procedures to ensure food safety

Secondary Job Functions:

  • Monitor and  maintain  cleanliness,  sanitation  and  organization  of  assigned  station  and  service areas.
  • Follow weekly deep cleaning schedule
  • Maintain a complete knowledge of preventative maintenance policies and procedures.
  • Maintain  complete  knowledge  of  table/seat/station  numbers,  proper  table  setups  and  room capacity limits.
  • Restocks bar items for bartenders and service staff as requested.
  • Empties trash cans when needed.
  • Properly store all reusable goods.
  • Breakdown all food stations.
  • Transport all dirty linen to laundry area.
  • Assist with banquet needs as requested.
  • Attend meetings and training sessions as scheduled.
  • Use all chemicals in accordance with OSHA regulations and facility requirements.
  • Corrects unsafe practices or conditions.
  • Ensure all open/closing duties are completed before an employee leaves.
  • Other duties as assigned by supervisor

Position Requirements: (Education, Knowledge, Training, Experience, Licenses, Certifications)

High-school degree, or one to two years experience and/or training; or equivalent combination of education and experience   

            

Language Skills:


Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

Mathematical Skills:


 Ability to add, subtract, multiply, and divide with 10’s and 100’s.  Ability to perform these operations using units of American money and weight measurement, volume, and distance

Reasoning Ability:


Ability to apply commonsense understanding to carry out detailed by uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations

Ability to interpret a variety of instructions furnished in written, oral, diagram, or scheduled format

Computer Skills:


None required

Certificates, Licenses, Registrations:


None required

Supervisory Responsibilities:


This position has no supervisory responsibilities:

Physical Effort Required in the Essential Functions of this Position:

Work Environment:

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Amount of time spent in the following environmental conditions:

  • Work near moving mechanical parts:______________1/3 to 2/3
  • Work in high precarious places:___________________under 1/3
  • Outdoor weather conditions:_____________________under 1/3
  • Extreme cold (non-weather):_____________________under 1/3
  • Extreme heat (non-weather):_____________________under 1/3
  • Risk of electrical shock:__________________________under 1/3
  • Vibration:______________________________________under 1/3

The noise level in the work environment is usually moderate to loud

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Amount of time spent on the job in the following physical activities:

  • Stand:___________________________________2/3
  • Walk:____________________________________1/3 to 2/3
  • Sit:______________________________________under 1/3
  • Use hands to finger,handle or feel:___________under 1/3
  • Reach with hands and arms:_________________1/3 to 2/3
  • Climb or balance:__________________________under 1/3
  • Stoop, kneel, crouch or crawl:_______________1/3 to 2/3
  • Talk or hear:_____________________________Over 2/3
  • Taste or smell:___________________________1/3 to 2/3

The employee will be expected to lift up to 50 pounds

The employee will be expected to have the following vision requirements:

  • Close vision (clear vision at 20 inches or less)
  • Distance vision (clear vision at 20 feet or more)
  • Color vision (ability to identify and distinguish colors)
  • Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
  • Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)
  • Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

The employee must be able to maintain a strong pace, and travel as necessary.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.